If anyone remembers, Hyundai started marketing a car in the US named the Excel, it was a disaster when it came to quality. Initially they sold like hot cakes, then once the reality of the quality set-in the sales just about stopped. After a few years, and a major quality initiative inside the company, the cars still weren’t selling so Hyundai introduced the 10 Year / 100,000 mile warranty. This was billed as the industry’s best warranty, and it worked, people started looking and reasoned that they had little to lose given the warranty. The rest, as they say, is history. Also, recall Porsche quality in the late 80’s was extremely poor, then they introduced Japanese quality systems from Toyota, again, it worked. Lotus needs to address the quality thing head on, IMHO the biggest issue is the poor dealer network. I for one am hoping that the Volvo connection can help in some way.