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Trevsked

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  1. 22 hours ago, TomE said:

    So far the issues are way worse than expected, and worse than launch Evoras.  Despite the huge investment in a new factory and supposedly a focus on improving quality.

    The new paint shop and robotic panel assembly and laser measurement rig are great.  But cars arriving at dealers have panels that need repainting and re-aligning.  Not only are they being built poorly, they are getting through QC and PDI.  That’s just the stuff that’s visible to the untrained eye, so what’s happening under the bodywork?

    My dealer is only 20 mins away and is great.  But they can only work with what they’ve been sent.  Several handovers have had to be delayed while they rectify cars that are supposedly delivered ready for handover.

    I know Lotus are acting quickly on reported issues and fixing customer cars.  But how long do you wait for initial build to improve?  My car was part-built many weeks ago and then sat waiting for missing parts.  It doesn’t inspire confidence. 

    This is just another reason I cancelled, apart from the appalling customer care. I didn’t want a part finished car that was then gone back to with parts that arrived late. A recipe for poor assembly and rattles.

     

    T.

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