Price increase

[Simon Bateman]

1 hour ago, Vipers said:

 

Saying that I still want my Emira so will continue to wait patiently and hope we don't get hit by another price rise before it arrives.

I think the issue moving forward will be 'when and how much' will the further increases be.

Clearly Lous are OK increasing by a relatively high amount, despite the assurances etc and with later deposit holders possibly 18 to 24 months from seeing the car, there could easily be a couple of additional price raises to contend with. 

[Jack Stone]

Is the scale of the Emira pricing increase consistent globally, or does it differ by market?

[Simon Bateman]

3 hours ago, Jack Stone said:

Is the scale of the Emira pricing increase consistent globally, or does it differ by market?

I can't speak for Porsche, but the BMW configurator went up by 1k against a 63k car. 1.4% ish.

I think 8% is high, but I suspect its covering an earlier rise that they decided against or (hopefully for deposit holders) its also covering a future rise that they would have otherwise added in normal circumstances. 

 

[Rambo]

I don't think it's actually the price increaes that is irking ie pissing off folks. It is the promise made by Matt Windle. If you can't trust the people at the top of the pile, just who can you trust?

[Jack Stone]

See my earlier post in this thread... 😒

[SpeedMatters]

Pretty poor really.  I have my deposit in and was about to book a test drive with Silverstone (hadn't been offered one nor had been told how to book one before messaging Lotus CS, but that's another story) but this has taken the shine off it so I'll be calling to ask for my deposit back.  They've shafted the dealers with their new sales model and now they're doing it to their customers with messaging like this.  Such a shame.

Edited February 19, 2023 by SpeedMatters

[gregs24]

On 19/02/2023 at 10:31, Jack Stone said:

Is the scale of the Emira pricing increase consistent globally, or does it differ by market?

It will vary by market as taxation is very different between countries

[SpeedMatters]

Spoke to customer services about the deposit and they have really no idea.  I'm told emails come in and seem to then be distributed out to be addressed and nothing can be done until they get back to me on email.  The person I spoke to was fine but they're a total shambles and just aren't set up for responding to what seems to be a lot of cancelations.  Piss poor service, so add that to the list of issues.

[LotusLeftLotusRight]

Seems like Lotus had a plan for cutting the long Emira waiting list: announce repeated production delays, poor communication with deposit holders, faults on delivered cars and now upping the price. Just watch those cancellations come rolling in.

[SpeedMatters]

I guess they're trying to get under the 1000 cars a year to keep making V6s and the EU happy.

[New Emira]

Spoke to customer service regarding deposit return who said it would take at least a month but couldn’t give me a date - sounds all too familiar !

[C8RKH]

Do you know what, that is just pure, unadulterated shite. A couple of days to process and then initiate a bank transfer which can be same day, or 48 hours.

Just how has Lotus 2.0 improved over Lotus 1.0?

I got emailed an invoice this morning for £1800. I paid it and the company confirmed receipt of payment within 4 hours today.

[SpeedMatters]

28 minutes ago, New Emira said:

Spoke to customer service regarding deposit return who said it would take at least a month but couldn’t give me a date - sounds all too familiar !

I was told they aim for 14 days.  Utter bullshit.  It's 14 days to pull their thumbs out.  

Meanwhile, they just emailed me asking if I wanted to cancel an Emira or Eletre.  Well, the subject was "Emira cancellation" and the email body had references and receipt numbers for the order but don't let that worry you! 🙄

Never again.

Edited February 22, 2023 by SpeedMatters

[PAR]

1 hour ago, SpeedMatters said:

I guess they're trying to get under the 1000 cars a year to keep making V6s and the EU happy.

It is 10,000 sold in europe so Lotus is exempt for sure

[New Emira]

On 22/02/2023 at 16:16, SpeedMatters said:

I was told they aim for 14 days.  Utter bullshit.  It's 14 days to pull their thumbs out.  

Meanwhile, they just emailed me asking if I wanted to cancel an Emira or Eletre.  Well, the subject was "Emira cancellation" and the email body had references and receipt numbers for the order but don't let that worry you! 🙄

Never again.

Yes it is utter chaos just trying to get the deposit back just imagine the hassle in resolving an issue with the car. Will post when it is received.

[Frickin_idiot]

I’m not too bothered having to wait a month for the deposit returned, I’d waited nearly two years for the car and figure another few weeks won’t hurt

[douglasgdmw]

After much deliberation, I decided to cancel my order over the weekend and sent Customer Care an email 1st thing on Monday requesting acknowledgement. The phoned then later on to Customer Care only to be told that they are currently busy processing customer requests however as the Customer Care agent confirmed that they were duty bound for a 14 business day deposit return (which I sent back again in email).

Phoned again on Wednesday as not received any acknowledgement to my original/updated email to be  told the system has no correspondence from me!!!!! However the agent was very efficient and asked me to reply to my prior email and she would pick it up straight away. Waited on the phone and now got my acknowledgement back and email has been passed to Lotus accounts. Here is hoping that they process the order in a timely manner.

George

[SpeedMatters]

They gave me the same speech about not being able to find it and I replied again to my own message and amazingly it appeared to them.  I'm not in the queue to get mine back as well so I'll race you.

Maybe this is Colin's way of making me buy an Exige instead.  Good luck with the refund and whatever you get next.

[Beady]

On 22/02/2023 at 15:53, New Emira said:

Spoke to customer service regarding deposit return who said it would take at least a month but couldn’t give me a date - sounds all too familiar !

I cancelled - sent a simple email to customer services.

I got a reply either the same day or the next day acknowledging and stating i would receive refund in 14 working days. 

Money was in my account 9 days later.

The really sad thing is they didnt ask why or if they could do anything to change my mind.  

[pete]

On 22/02/2023 at 16:06, C8RKH said:

Do you know what, that is just pure, unadulterated shite. A couple of days to process and then initiate a bank transfer which can be same day, or 48 hours.

Just how has Lotus 2.0 improved over Lotus 1.0?

I got emailed an invoice this morning for £1800. I paid it and the company confirmed receipt of payment within 4 hours today.

Otherwise no more wine 😍

[bosshog]

Porsche constantly hike prices after deposits are made. The price is only locked in when you get a confirmed build date. People need to stop throwing their toys out of the pram. 

[C8RKH]

Yes @bosshog but does their CEO go and do an interview where he makes promises...?  Don't think so, so let's get the toys out of the pram again eh?

[jep]

I don't think it wise for any leader to make a promise and then break it. There really is only one honourable course of action once you have lost that board room encounter.

Justin

 

[HXT]

On 24/02/2023 at 19:03, SpeedMatters said:

They gave me the same speech about not being able to find it and I replied again to my own message and amazingly it appeared to them.  I'm not in the queue to get mine back as well so I'll race you.

Maybe this is Colin's way of making me buy an Exige instead.  Good luck with the refund and whatever you get next.

Get the Exige, far more exciting motor….

[ramjet]

Isn't there some sort of T&Cs that accompanies paying a deposit?